Last updated: 18 October 2026

 

Save Switch Smile and The Household Hero are operated by Eagle Motorhomes LTD (Uk Registered Company Number 12165468)  (“we”, “us” or “our”). We respect your privacy and are committed to protecting your personal information.

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Information we collect

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When you contact us, complete an enquiry or lead form, or respond to one of our advertisements, we may collect information including your name, email address, telephone number and any information you choose to provide to us.

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How we use your information

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We use your personal information to respond to your enquiry, arrange your household services review, prepare quotations and communicate with you about the services you have requested.

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A representative of The Household Hero, operated by Eagle Motorhomes LTD, may contact you by telephone, SMS, WhatsApp or email regarding your enquiry.

f you separately consent to receiving marketing communications, The Household Hero, operated by Eagle Motorhomes LTD, may contact you with relevant household services offers, savings tips and updates through the communication channels covered by your consent.

You do not need to agree to marketing to request a household services review.

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You can withdraw your marketing consent at any time by replying STOP to a marketing message or emailing alex@eaglemotorhomes.co.uk.

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If you submit your details through a third-party platform such as TikTok, or other social media platforms, that platform/platforms may also process your information in accordance with its own privacy policy.

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Our legal basis

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We process your information where it is necessary to respond to an enquiry you have made, where we have a legitimate business interest in responding to and managing that enquiry, or where you have given your consent where consent is required.

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Sharing your information

 

We do not sell customer enquiries or share them with unrelated third-party marketing companies.

When you submit an enquiry through The Household Hero's Save Switch Smile website, Eagle Motorhomes LTD collects and manages your information to respond to your request.

We may discuss suitable services and explain any available introduction to a service provider or referral partner. We will identify the proposed recipient and obtain your agreement before sharing your enquiry details with them.

We will only share information relevant to the introduction you have agreed to. The provider or referral partner may then process your information under its own privacy policy, which you should review before proceeding.

We may use website hosting, form-management and communications providers to operate our website and manage enquiries. We may also disclose information where required by law.

We may receive a referral fee or commission if you proceed with a service following an introduction. There is no obligation to proceed, and savings are not guaranteed.

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How long we keep your information

 

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet any applicable legal or regulatory requirements.

 

Your rights

 

Under UK data protection law, you may have rights in relation to your personal information, including the right to request access, correction or deletion of your information and, in certain circumstances, to object to or restrict its processing or withdraw consent.

 

Contact us

 

If you have any questions about this Privacy Policy or would like to exercise your data-protection rights, please contact:

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Eagle Motorhomes LTD

Registered address: The Offices, C/O i-brochure ltd, 53 King Street, Manchester, M2 4LQ

Trading as The Household Hero (website: Save Switch Smile)

Email alex@eaglemotorhomes.co.uk

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You also have the right to raise a concern with the UK Information Commissioner’s Office if you are unhappy with how your personal information has been handled.